Emerio Corporation is a leading IT Consulting and Services Company. We are a consolidation of the group companies GlobeSoft and R & D Team Works. Incorporated in 1997, headquartered in Singapore, we employ over 800 dedicated and highly skilled professionals across offices in Singapore, India, Malaysia, Thailand, China, Indonesia and UK. Our business is structured around six service offerings, which are Managed Services, Consulting Services, Software Services, Professional Services, Network Services and BPO Services.
Emerio Indonesia will focus on the Banking Solutions practice and would tap the business potential in IT Services within the financial Services Industry. The Indonesian operation also serves as a valued resourcing base for Emerio's resourcing requirements.
In support of our operation in Indonesia as part of Emerio's strategy to strengthen its presence in Asia, we are looking for young and experienced Professional to fulfill following position:
IT Help desk
Requirements:
· Minimum S1 degree majoring computer science or related
· Knowledge in enterprise hardware and software
· Two years experience in related field
· Able to communicate verbally in assisting user both in Bahasa and English
· Pleasant personality
Responsibilities:
- respond to requests for technical assistance in person, via phone, electronically
- research questions using available information resources
- advise user on appropriate action
- follow standard help desk procedures
- log all help desk interactions
- administer help desk software
- redirect problems to appropriate resource
- identify and escalate situations requiring urgent attention
- track and route problems and requests and document resolutions
- prepare activity reports
- stay current with system information, changes and updates
- Exposure to Altris
If you consider yourself as a strong and convincing personality with total dedication to quality and customer satisfaction, you are welcome to be part of Emerio family. Please kindly send your comprehensive resume to:
careers.jkt@emeriocorp.com or corporaterecruitment@yahoo.com
With subject code: Att. Farid - ITHD
We regret that only shortlisted candidates will be notified
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